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Internal Sales Coordinator

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Starting Salary: £21,500 pa plus bonus and substantial benefits
Location: Nantgarw, Cardiff
Hours: Full Time – 09:00 – 17:00 Mon – Fri

Biocatalysts is a customised enzyme discovery, development and manufacturing company based in the UK, with a subsidiary in Illinois, USA. We work with our customers, many of which are the top blue chip food companies, to provide unique enzyme solutions that will help them solve process problems, valorise waste, facilitate a biochemical reaction or deliver competitive advantage through using a unique product.

• Do you love the science but know you don’t want a career working in a lab environment?

• Have you considered using your science within a commercial environment?

If yes, then we have an exciting opportunity for you to stimulate your interest in science and play a key role working alongside our professional and talented Customer Service team to coordinate and manage technical sales enquiries for our customers, writing project proposals and provide administrative and technical support to our Business Managers and Customer Service team.

You will not be afraid to pick up the phone and talk to our customers in a professional manner, along with a natural ability to develop strong relationships across the business in a friendly and enthusiastic way. You must be confident and inquisitive with a commercial flair. Have the ability to discover exactly what the customer needs by asking the right questions and delivering a solution that will engage and ultimately, exceed their expectations.

You will need to be highly self-motivated, proactive, a fast learner with a commitment to developing strong, technical product knowledge, outgoing, fun and loves working as part of a team. Experience of working in a technical sales and customer service environment will be a distinct advantage but not essential.

A science degree or equivalent is essential, however, we will offer you a broad range of experiences supported by learning, coaching and support from some our talented people.

If you are someone who loves learning, is persistent, has the desire to get things done and deliver what you promise to our customers, please send your CV through today.

To apply, download our recruitment pack and either submit your Curriculum Vitae using the below button or email it to us. Please send to:
Biocatalysts Ltd, Cefn Coed, Parc Nantgarw, Cardiff CF15 7QQ
Email: recruitment@biocats.com
Contact: Pauline Denner

12:00 noon on Wednesday 6 June 2018

 

 

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Customer Service Manager

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Salary: £30,000 pa dependent on experience plus bonus and substantial benefits
Location: Nantgarw, Cardiff
Hours: Full Time – 09:00 – 17:00 Mon – Fri

Biocatalysts, an award winning, knowledge-based company, is the UK leading provider of specialist enzyme products to many of the world’s global, blue chip food companies.

Our growth rate and World Class Customer Service is the envy of our competitors. Central to accelerating this growth is a newly created opportunity for a Customer Service Manager, who will manage and lead a highly motivated and committed Customer Service team.

You will manage and provide ‘hands on’ support with sales order processing, organising global shipment of product; the sales enquiry process; sales forecasting; proposals and quotations; and administration support.

You and your team will have a proactive approach to working closely with our external sales team to support and help them to ensure every interaction within the sales and customer service environment underpins customer service excellence.

You will have an excellent telephone manner, be confident, inquisitive with a commercial flair and ability to get beneath exactly what the customer needs by asking the right questions and delivering a solution that will engage and ultimately delight our customers.

You will have a minimum of 2 years’ experience of managing a small team in a customer service or sales environment and have the natural ability to communicate and develop strong relationships across the business in a friendly and positive way. You will take ownership of any issues and close off all complaints to the customer’s satisfaction. Using your initiative, keen eye for detail with a ‘right first time’ mindset, you will use your ideas to drive continuous improvement.

6 GCSEs including English, Maths and Science is essential along with a Customer Service, Business Administration or Marketing qualification. Proven success in managing a small team within a Customer Service or Sales environment, delivering a high quality service and maximising the customer experience is essential for this role.

If you are someone who will not be fazed by the science, has excellent people skills, motivated by challenging targets, has the drive and ability to get things done, loves talking to customers and always deliver what you promise, please send your CV through today.

To apply, download our recruitment pack and either submit your Curriculum Vitae using the below button or email it to us. Please send to:
Biocatalysts Ltd, Cefn Coed, Parc Nantgarw, Cardiff CF15 7QQ
Email: recruitment@biocats.com
Contact: Pauline Denner

Closing Date: 09:00 hrs on Wednesday 6 June 2018

 

 

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Microbiology Technician

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Salary: circa £18,500 pa plus bonus and substantial benefits
Location: Nantgarw, Cardiff
Hours: Full Time – 09:00 – 17:00 (Hours will need to be flexible to meet business needs)

Biocatalysts is a global biotechnology company producing speciality enzymes at commercial scales, offering both off-the-shelf enzyme products and a customised enzyme discovery, development and manufacturing service. From identifying an enzyme that exists as a concept on a database, through to producing large scale commercial quantities of stable enzymes suitable for global shipment.

Due to our on-going commitment to expanding our product portfolio which is central to accelerating our growth, we have an opportunity for a Microbiology Technician who will be part of our highly motivated Technical & Compliance Team.

Microbiology experience is essential for this role as you will be responsible for carrying out all microbiology tasks and activities to successfully complete our enzyme development projects and enzyme production processes. You will be analytical and apply great attention to detail and accuracy in your work. You will ensure quality standards are maintained to support a safe and clean working lab environment.

You will have practical experience of working in a lab environment along with A’ level (achieved at least 200 points at A/AS level including DD at GCE A2 for two science subjects or equivalent, 5 GCSE’s or equivalent, Grade C or above including Maths, Science and English. A degree in science is desirable.

To accommodate our development processes to meet the needs of our customers, you will be an integral member of project teams, have a ‘can do’ attitude, be able to work flexibly and change your normal hours or on a shift basis which will attract additional payment.

If you enjoy practical work along with an enthusiastic approach and willingness to learn, are conscientious, friendly and have the motivation to succeed, we would love to learn more about you.

To apply, download our recruitment pack and either submit your Curriculum Vitae using the below button or email it to us. Please send to:
Biocatalysts Ltd, Cefn Coed, Parc Nantgarw, Cardiff CF15 7QQ
Email: recruitment@biocats.com
Contact: Pauline Denner

Closing Date: 12:00 noon on Friday 1 June 2018

 

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Scientist/Technical Lead

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Salary: £30,000 (dependent on experience) plus bonus and substantial benefits
Location: Nantgarw, Cardiff
Hours: 09:00 – 17:00 hrs Monday – Friday

We are seeking a highly motivated and driven New Product Development Scientist to join our talented New Product Development team to work on growing our enzyme product portfolio to provide solutions to our customers’ needs.

Biocatalysts is a customised enzyme discovery, development and manufacturing company based in the UK, with a subsidiary in Illinois, USA. We work with our customers, many of which are the top blue chip food companies, to provide unique enzyme solutions that will help them solve process problems, valorise waste, facilitate a biochemical reaction or deliver competitive advantage through using a unique product.

This challenging role offers a unique opportunity to work as part of a customer focused NPD team as the high level Technical Lead responsible for successfully completing projects from enzyme identification to enzyme application. You will work closely with our marketing and sales teams in order to identify our customers’ needs and provide enzymatic solutions.

You must have either a Masters or PhD in biology, chemistry or biochemistry along with extensive practical (laboratory) experience in one or more of the following subjects: molecular cloning/bioinformatics, fermentation (bacterial or yeast), downstream processing and enzyme applications.

You will have excellent communication, planning and organisational skills; alongside the capacity to analyse situations, diagnose problems and produce logical, practical and cost effective solutions. You will have a questioning approach to your work, the ability to work flexibly and co-operatively within the New Product Development Team. Previous project management experience would be a distinct advantage in this role.

To apply, download our recruitment pack and either submit your Curriculum Vitae using the below button or email it to us. Please send to:
Biocatalysts Ltd, Cefn Coed, Parc Nantgarw, Cardiff CF15 7QQ
Email: recruitment@biocats.com
Contact: Pauline Denner

Closing Date: 09:00 am on Friday 8 June 2018

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