3rd November 2015Back
My first 6 months working at Biocatalysts have flown by; I’ve learnt so much and made some great friends already. This being my first job after graduating from university I really didn’t know what to expect since I had previously only worked in retail. Over these first few months I have gained an insight in to industrial biotechnology, enzyme manufacture, and business development. As a co-ordinator I have the pleasure of being involved in customer projects from initial enquiry all the way through to routine delivery of bespoke enzymes. Biocatalysts offer solutions for a range of industries, from food ingredients to pharmaceutical intermediates, so this never gets boring. Since my job title probably doesn’t give away too many clues about what my day to day activities involve I have written an account of an average day as Biocatalysts’ NED Co-ordinator.
9.00 – 10.00 Emails and planning my day
Staying on top of customer communication is key to keep pre-proposal and project work moving forward, as well as showing our dedication to delivering first class customer service. Adhering to tight timelines (proposals written within 7 days from request) can mean that some days are very busy due to multiple proposals being written amongst other activities, so planning my day is a must.
10.00 – 11.30 Customer teleconference
Taking part in customer discussions from the beginning is essential. I need to understand what the customer requires and collate background information on the company to use when I later write their proposal. These initial discussions also allow us to gather information to establish both the technical feasibility and the commercial feasibility of the future enzyme development project.
11.30 – 13.00 Business development
I work closely with our Business Development Managers to assist with business development activities. This includes researching sectors in which enzymes are used and identifying prospective customers.
13.00 – 13.30
13.30 – 16.00 Proposal drafting
Once we have established we can achieve what the customer requires then a proposal is written to explain the work packages planned to deliver their enzyme, project price and the terms which need to be agreed to in order for the project to run smoothly. Our technical team draw up technical plans (including project timelines) from which the proposals are written. These technical plans always have ‘design for manufacture’ principles in mind to ensure that all work carried out can lead to a scalable manufacturing process and the global supply of our customer’s unique enzyme.
16.00 – 17.00 Promotional Activities
In addition to liaising with customers, part of my role is working with our Marketing Department to write and read over case studies, blogs (like this one!), white papers and tweets for Biocatalysts.
17.00 End of the day.
By Menna Thomas
Novel Enzyme Development Co-ordinator